Go to the Equitable Life's homepage This is the Equitable Life Group Administration Service. Through this service registered users can administer policies directly over the Internet. Pension scheme booklets, Letters relating to the transfer of non-profit pension annuity business to Canada Life Limited, Pensions Simplification documents and Gender Directive Q&A are also available for viewing. Please read the following notes which will help you obtain trouble free access.
Logon to the Group Administration Service Browser requirements.
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The documents within this site are in pdf format. To view or print documents directly from the Equitable Life Group Administration Service you will need Adobe Acrobat Reader. If you don't already have it, please click here. You will only need to download the software once.
View the terms and conditions Ts & Cs
You should read our privacy statement and familiarise yourself with the terms and conditions under which access is granted.
Service Availability
Monday - Friday 7:00am - 10:30pm
Saturday 7:00am - 6:00pm
Sunday No Service
The table below shows service times where they differ from those above.
Service Exceptions
Saturday 27th February Unavailable
Need assistance?  We're here to help Need Assistance
We're here to help. Should you have any difficulty have a look at our online Hints & tips or contact us directly.
The Equitable Life Assurance Society, Walton Street, Aylesbury,Buckinghamshire, HP21 7QW.
Telephone:0330 159 1531

For security and training purposes, telephone calls may be recorded.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
The Equitable Life Assurance Society is a mutual society registered in England No. 37038.
Registered Office: Walton Street, Aylesbury, Buckinghamshire, HP21 7QW, United Kingdom.